|
Historically, the term
Change Management has included the broad processes required to
manage organizational change - including project management,
planning, oversight/governance, testing, commissioning and
operational implementation.
Many of
the overall control and management processes of Change Management
overlap with Christiana's mainstream Project Management activities.
Likewise there is overlap with a number of the business consultancy
services provided by Christiana, including strategic planning,
business restructuring and risk management.
The
Change Management component of the services provided by the
Christiana Capital Team focuses on human interaction with the
objects of the change. This includes:
- defining
and instilling new values, attitudes, norms and behaviors within an
organization that support new ways of doing work ;
- overcoming resistance to
change;
- building
consensus among customers and stakeholders on specific changes
designed to better meet their needs; and
- planning, testing, and
implementing all aspects of the transition from one organizational
structure or business process to another.
Tested
methods and techniques are utilised in order to avoid new errors
and minimize the impact of change. Central to the Christiana
approach is instilling a balanced "change
culture" of recognition, planning and evaluation in an organization
to effectively manage change.
For
further information on Christiana's Change Management capabilities,
click here
|
|
|
