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Questions
Websites,
the Internet, Net Banking, E-Commerce and Reservations. Can you
afford to ignore them, alternatively - are you maximising their
usage?
Is your
restaurant performing to expectations?
Do you
know where to buy and what are the most suitable furniture,
fittings and equipment for your property?
Are your
Cellar - door sales over-subsidising your Restaurant ?
Do you
understand Risk Management and its relevance to your
Insurance?
Is your
Chef a Kitchen Manager or just a great Cook?
What is
the difference between an inbound tour operator and a
wholesaler?
Would you
like an outside opinion on, or assistance with, your potential
management/ staff appointments and staffing structure?
Have you
got a business plan and sales & marketing strategy?
Do you
qualify for possible grant funding?
Are your
architect’s plans operationally practical?
Have you,
or would you like to embrace the concept of “Total Customer
Service”?
Is your
front office cashiering & reservations system optimal to your
situation?
Why is
your merchandise or clothing line not moving?
Do you
think you need to spend thousands to have an effective stock
control management system in place?
Have you
used budgets as an effective cost-controlling tool for yourself or
your managers?
Do you
care about your “Internal Customer”?
Is your
Caravan Park living up to today’s expectations?
Have you
ever considered niche markets such as Indigenous Tourism, Wine
Tourism, Cultural and Historical Tourism, Soft Adventure Tourism,
Eco and Nature based Tourism?
Ever
wondered why your energy bill is so high?
Are your
Marketing Dollars getting results?
Are you
interested in the concept of Sustainable Living Practices and
Methods?
Are
“Loyalty /Reward Programs” and “Product Auctions” good Sales &
Marketing strategies?
Has your
staff got an “attitude” you don’t understand?
Are you
building the right size property?
Do you
know what a SWOT analysis is?
Are
B&B’s really a retirement proposition?
Do you
need to improve a kitchen, bar or office layout?
Ever
wondered if you should be branded, become a franchisee, or engage a
Management Group?
Is
housekeeping’s time management under your control?
Is your
OP Laundry drinking chemical dollars?
Are spas
and swimming pools a blessing or a curse?
Are your
tour drivers accredited and suitably knowledgeable?
Are you
confident in dealing with Employment and Advertising Agencies -
who’s working for who?
Do you
know your reputation?
Are you
making money? (Or getting ALL of it!)
Click here for more information
about Michael Sulser.
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